This is an online consultation for follow-up patients. This means you are a previous patient with concerns already discussed with the doctor in the last recent (within one month) appointment. If you are an old patient with NEW complaints or one who has not consulted in the last three months, pick the other service option of Online consultation - new patient. Remember to settle your bill after getting an approved schedule with the doctor so that your appointment will push through. Some appointments get canceled because of unpaid bills.